Because all companies need a reliable, efficient and secure information system, and the majority of business processes are now managed by computer, whether it is the business part, accounting management, HR or company logistics or communication, inevitably the question arises for these structures to outsource or not to outsource its IT.
Managing IT internally involves the use of human resources, possibly specialized skills, quality equipment and requires long-term management. Conversely, entrusting this aspect to a service provider also represents a cost and above all a commitment that should be made with common sense.
In this article, we will present 7 possible reasons to outsource your IT, especially for a Small Businesses or Organizations but can also concern larger companies.
1. Reduce costs
The question of costs is a first element of debate, because outsourcing to qualified service providers necessarily comes at a cost. However, at an equivalent level of quality, reliability and performance, outsourcing makes it possible to take advantage of the pooling of the resources available to the service provider, whether it be human resources, material, management or storage costs.
2. For reliable and efficient IT
If IT is not the core business of your company, resorting to an external service provider is the guarantee of benefiting from its experience with all its customers, its competent and specialized technicians and managers. , or even high-end, sharp and well-maintained equipment.
3. Do what you can do best: focus on your job
Having an in-house IT team means having to manage the human and technical aspects of issues for which you do not necessarily understand the ins and outs, making each decision more complicated or more time-consuming. When you outsource your IT, you spend your time doing what you can do best: your job, and delegating the technical aspects to your partner.
4. Easily change your needs up or down
This is one of the strengths of outsourcing: the service provider can respond more easily to your increases or decreases in personnel or infrastructure needs. Internally, this type of development represents costly and long-term investments.
But when you call on a service provider, you usually just need to change your plan, modify your contract, or even provide this flexibility from the start in your offer. The service provider adapts to your demand by making one of its many employees available, by increasing your machine capacities, storage, etc., or vice versa, by withdrawing some resources.
5. Control your costs
It may sound counterintuitive, yet outsourcing helps keep costs under control. Indeed, when you receive a monthly or annual invoice, it is easy to establish the overall amount of IT management over the long term.
But when you call on internal resources, many hidden costs (keeping staff level, loss of data, absenteeism, one-off interventions, etc.) must be taken into account, making it more difficult to read the costs of IT. .
6. Benefit from expert security
While computer security is one of the most important issues for businesses today, with the proliferation of attacks, viruses, ransomware, and the potential cost of data loss and downtime, call on a service provider ensures that security will be handled in an expert manner, with the most efficient tools, the best methodologies, and the best practices currently in progress in this field.
7. Protect yourself legally
Although this requires special attention, recourse to a service provider makes it possible to transfer responsibility in the event of an IT-related problem, whether it is responsibility related to personal data, critical information, or unavailability. Service etc.
For this protection to be effective, you must carefully study all the clauses of your contract, such as, for example, checking which responsibilities the partner accepts to assume, to what extent he intervenes in the event of an incident, within what timeframe, takes - he bears any costs, does he ensure continuity of service, etc. It is therefore your responsibility and that of the service provider to work on this part by anticipating all possible scenarios and by making them appear clearly in the contract which binds you.
Being a managing partner of InterHyve Systems I would highly suggest you contact us if you need any further explanations or clarifications.